Terms of Service

Last updated: February 6, 2026

1. Acceptance of Terms

By accessing or using BlinkOS ("the Service") at bot.shanegolden.ca, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

BlinkOS is an AI assistant platform that provides:

  • Personal AI assistant functionality powered by various AI providers
  • Persistent memory and context across conversations
  • Multi-provider AI model access (Claude, GPT, Gemini, and others)
  • Isolated workspace environment for each user
  • Tools for web browsing, file management, and task automation

3. Account Registration

To use the Service, you must:

  • Be at least 13 years old (or the minimum age in your jurisdiction)
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized account access

You are responsible for all activities that occur under your account.

4. Subscription Plans and Payment

4.1 Plans

We offer the following subscription tiers:

  • BYOK ($19/month): Platform access with your own API keys
  • Pro ($49/month): Includes 4M tokens and 25 image generations
  • Max ($120/month): Includes 12M tokens and 50 image generations

4.2 Billing

  • Subscriptions are billed monthly in advance
  • All prices are in US Dollars (USD)
  • Payments are processed securely through Stripe
  • You authorize us to charge your payment method on a recurring basis

4.3 Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial months
  • Unused credits do not roll over and expire at period end

4.4 Refunds

Refunds are provided at our discretion. We may offer refunds for:

  • Service unavailability exceeding 24 consecutive hours
  • Billing errors on our part
  • First-time subscribers within 7 days of initial purchase (one-time courtesy)

5. Acceptable Use

You agree NOT to use the Service to:

  • Generate illegal, harmful, or abusive content
  • Harass, threaten, or harm any person
  • Generate content that exploits minors
  • Infringe on intellectual property rights
  • Spread malware, viruses, or malicious code
  • Attempt to gain unauthorized access to systems
  • Circumvent usage limits or billing mechanisms
  • Resell or redistribute the Service without authorization
  • Use automated systems to abuse the Service
  • Generate spam, phishing content, or deceptive material
  • Violate any applicable laws or regulations

We reserve the right to suspend or terminate accounts that violate these terms.

6. AI-Generated Content

6.1 Nature of AI Responses

  • AI responses are generated by third-party AI models
  • Responses may contain errors, inaccuracies, or biases
  • AI-generated content should not be relied upon as professional advice
  • Always verify important information independently

6.2 Content Ownership

  • You retain ownership of content you input into the Service
  • AI-generated responses are provided for your personal use
  • We do not claim ownership of your conversations or data

6.3 Content Responsibility

You are solely responsible for:

  • The prompts and content you provide to the AI
  • How you use AI-generated content
  • Ensuring your use complies with applicable laws

7. API Keys (BYOK)

If you provide your own API keys:

  • You are responsible for managing and securing your API keys
  • Usage charges from AI providers are billed directly to your accounts
  • We store your keys encrypted but cannot prevent misuse if compromised
  • You must comply with each provider's terms of service

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

  • Your data is stored in isolated environments
  • You can export or delete your data at any time
  • We do not sell your personal data

9. Service Availability

  • We strive for high availability but do not guarantee uninterrupted service
  • We may perform maintenance with or without notice
  • Third-party AI providers may experience outages beyond our control
  • We are not liable for losses due to service interruptions

10. Intellectual Property

  • The Service, including its design, code, and branding, is our property
  • You may not copy, modify, or reverse engineer the Service
  • BlinkOS™ and associated logos are our trademarks
  • You retain all rights to your own content

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you generate or share using the Service

13. Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay applicable fees
  • Abuse the Service or its users

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable retention period.

14. Dispute Resolution

  • These Terms are governed by the laws of British Columbia, Canada
  • Any disputes shall be resolved in the courts of British Columbia
  • You waive any right to participate in class action lawsuits

15. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and us
  • Severability: If any provision is unenforceable, the remaining provisions remain in effect
  • Waiver: Failure to enforce any right does not waive that right
  • Assignment: You may not assign these Terms without our consent

16. Contact Us

For questions about these Terms, please contact us at:

  • Email: legal@shanegolden.ca